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This section covers the following topics:
For information on how to handle signed files, view Document signing section of this user guide.
Share files in spaces and chats
You may attach files of up to 25MB to space messages, tasks, signing requests or to chat messages from your computer.
Files can be dragged and dropped onto the input field. The drop area will be indicated by a dashed line.
Files can also be attached by clicking the Paperclip icon. In the space the icon appears when the mouse is focused in the reply bar.
In the chat the Paperclip icon is always visible in the reply bar.
The signing request form has a specially dedicated field for attaching files. These files will get signed by the signatories once the signing request is sent out.
Files can also be reattached from an existing message or task to a new task or a new signing request. Click the 3 dots icon in the context menu to access the options.
When you choose a task or a signing request in the above menu, you will have to indicate if you would like the new task or signing request to be created in the current space or a new space.
Once you choose the space, the files will be attached in the task or signing request form:
Files attached to messages are displayed with thumbnails.
Mouseover on the thumbnail shows the full file name, size and download icon.
If the message is not posted yet, the mouseover will also show a Delete icon to remove the file.
In the signing requests and tasks the attached files are displayed as a list.
Clicking on the thumbnail or a list item opens the file preview in SignSpace.
All the files go through SignSpace antivirus scanning after they are attached. Virus scanning process does not stop you from sending the message with the file.
Spaces display only the files which were already scanned. You will be allowed to open or download the file only if the virus scan is successfully completed. If a virus is detected, the file thumbnail will look like this.
The file list item will look like this.
This is just an indication that the file had a virus. The actual file is already securely discarded by SignSpace and does not pose any threat to SignSpace users. Users are not allowed to download a virus infected file. A signing request with a virus infected file is placed on hold until the owner updates the attached files.
All the files which you have attached in SignSpace or which are shared with you in spaces and chats are accessible in a Files list in Files view.
The files are listed in the order of recency - the newest at the top. To search for files, enter a keyword in the search field and press Enter.
Each file is listed in a separate line with the exception of multiple files, attached to one signing requests. In such case the signing request files are grouped into a folder. The folder has the name of the signing request and the date of signing request creation.
Before the signing starts and during signing, only the original unsigned files are available in the Files list. When all the signatories sign, the signed files for PDFs documents (or the separate signature PDF files for non PDF documents) become available in the Files list.
The icons in the second column indicate that not all the signatories have completed signing the files.
For files where the signing is complete, the icon changes.
Clicking on the file name or the Download button will start the file download. Clicking on the Shared icon will switch you to the space where that file is located. If there is more than one space where the same file is shared, you will be able to choose from the list of spaces: